Solar is typically a low-maintenance investment. But maybe your inverter went out. Maybe you just want someone to check your system and make sure it’s working properly.
But if the company that installed your solar went out of business, then we suggest two steps:
Step 1: Make sure you have your original contract, warranties, and system specifications handy
Even if your solar installer went out of business, the companies that made your solar panels, inverters, and batteries may still be in business. If they are, you should still be able to apply the warranties for those three components if needed.
But it will help you a lot to have your original contracts and warranties, and the paperwork that includes the make, model and serial numbers to the individual components.
If you cannot find that information, do the best you can. For example, contact the respective companies that manufactured your panels, inverters, and/or batteries to get replacement copies of the warranty that was in effect when your system was installed.
Step 2: Find a local solar company that will do repair on your system
Solar Rights Alliance has developed a tool to help you find reputable local solar companies that offer repair and maintenance services. Head over to to the tool, enter your address, and look for companies with the “Repair services” icon.
Step 3: Contact CALSSA's Consumer Protection Hotline
This service is managed by the California Solar & Storage Association (CALSSA).
This is a good option if you have been wronged by your solar company, or you need some advice on warranty claims and things like that.
If you don’t get the help you need, please contact the Solar Rights Alliance Help Desk at info@solarrights.org.
